Due to the ever-growing requests for appointments at TIMELESS and the increased costs of doing business, we have amended our booking policy and our
Both will go into effect January 1, 2013.
Thank you in advance, for your understanding and cooperation in this matter. We appreciate all of you, and want everyone's experience to be...TIMELESS.
If you have any questions about this policy, please contact Hannah/Owner, or Lisa/Owner.
- BOOKING APPOINTMENTS: All appointments at Timeless are reserved with a valid credit card. For your convenience your credit card will remain on file, in a secured system, for all future treatments. For last minute cancellations or missed appointments, please refer to our cancellation/no-show policy.
- CANCELLATION/NO-SHOW POLICY: With the success of TIMELESS Therapeutic Day Spa, we are not always able to accommodate everyone's appointments. Like yours, our time is also valuable. To cancel or reschedule all appointments, a 4-hour advanced notice is required. In the event that less than 4-hours notice is given or you fail to show up for your scheduled appointment(s) the credit card on file will be charged 50% of the cost of the missed appointment. If the missed appointment was part of a series/package or a gift certificate, it will be considered redeemed. You will be notified by email or text if your credit card has been charged the 50%.
TO OUR CLIENTS, CURRENT AND NEW